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Shopify privacy law · France

Shopify cookie consent in France

France's CNIL is one of the most aggressive cookie-consent enforcers globally. Fines of €35M (Amazon) and €150M (Google) for cookie-banner failures alone.

Governing law: GDPR + ePrivacy (transposed via the Loi Informatique et Libertés)

Enforcement reality

The Commission Nationale de l'Informatique et des Libertés (CNIL) publishes a public 'sanctions' page and has fined dozens of companies for cookie-consent specifics — banners that don't have a Reject button as prominent as Accept, pre-ticked boxes, scroll-as-consent, etc. The CNIL also accepts complaints from individual French residents and acts on small-volume complaints.

Regulator: Commission Nationale de l'Informatique et des Libertés (CNIL)

Recent enforcement actions

  • Amazon Europe Core·2020·€35M

    Cookies dropped without consent on amazon.fr

  • Google·2020·€150M

    No 'reject all' button as prominent as 'accept all'

  • Voodoo SAS·2022·€3M

    Tracking via IDFV without consent

What Shopify merchants must do in France

  • Opt-in consent before non-essential cookies — strictest enforcement in EU
  • Reject button visually identical to Accept (CNIL 2020 guidelines)
  • Privacy policy in French if you target French customers
  • Cookie list with retention periods and purposes for each cookie
  • 30-day response on DSARs — CNIL fines for delays
  • Specific consent for each purpose — no bundled 'agree to everything'

How Consentico handles France

Consentico's geo-targeting detects France visitors at the edge and applies the right banner — opt-in posture for EU/UK rules, with Google Consent Mode v2 signals and a per-decision audit log. The banner survives Shopify theme switches and uninstalls cleanly.

Related concepts

Compliant in France — in five minutes.

Free for stores under 5,000 banner views per month. No code, no theme edits.